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Artificial intelligence is revolutionizing the world of Financial Advising
We know that artificial intelligence is revolutionizing the world of work. What is less known is that almost all areas will be impacted. If we take the world of insurance for example, today, artificial intelligence makes it possible to extract the important information contained in a file but also to analyse the type of claim involved, and to understand if it is or not covered by the insurance policy. All this is done without the slightest effort and without incurring the slightest cost. Artificial intelligence is also capable of sorting out relevant data, which can then be imported into a complaints database, helping agents to initiate the appropriate complaints process. However, artificial intelligence has limits and in the end, at least for the time being, the final decision is still human. In the world of finance and more specifically with regard to the work of financial advisers, banks and other financial institutions are constantly increasing their investments. Artificial intelligence reduces the tedious work of understanding the context and frees up time for advisors, allowing them to focus on value-added tasks. Artificial intelligence has its limits it is a reality, but it also makes it possible to reduce human errors, to accelerate the speed of responses and thus the satisfaction of the customer. Artificial intelligence is there to assist the advisor in his decision-making by identifying any inaccuracies, the risks of fraud, and by optimizing the relationship between profit, profitability and customer satisfaction. Hedge funds are using AI to beat the stock market, Google is utilizing it to diagnose heart disease more quickly and accurately, and American Express is deploying AI bots to serve its customers online.
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